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SPSI Information Technologies

A wealth of experience

Our effective core team has an average of 20 years’ experience in delivering high-end technology-based solutions to government agencies and private enterprises.

Ongoing partnerships

We believe in innovation and continuously seek to improve existing solutions. Improvements learnt from new requirements are also passed onto existing customers to keep software up to date and performing at its peak.

Our commitment

We aim to ensure that all our client’s expectations are met by nurturing a long-term relationship and ensuring that a comprehensive and efficient service is provided to all stakeholders.

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The Atlassian suite provides the ability to receive, create, manage and process all customer requests and information on one platform. Jira Service Desk provides the ability to manage customer interactions from multiple entry points such as telephone, email and requests from the customer portal. Jira Service Desk enables businesses to process and track all the activities on the request from beginning-to-end.

JIRA CONFIGURATION & IMPLEMENTATION

Atlassian

We apply agile software development principles to optimise our solutions offering. SPSI Information Technologies specialises in the implementation of agile frameworks and methodologies together with the Atlassian toolset. SPSI Information Technologies have extensive experience in implementing agile frameworks and methodologies and software solutions that are simple, fast, customisable, effective and secure using the latest technology.

AGILE TOOLS TO SUPPORT ANY IMPLEMENTATION

Agile Consulting

Our Approach

ACCURACY AND CONSISTENCY OF INFORMATION

We are passionate about providing solutions that deliver customer requirements. Most importantly, we recognise that the long-term viability of our business solutions depends heavily on our customer-focused ethic. Customer needs are therefore carefully identified and inclusive to solutions developed. Compliance with business processes as well as legislative requirements is paramount to the success of any solution we develop. Our systems are easily customisable for implementation. The user-friendly functionality and processes ensure efficiency in the delivery of service to our clients.

Modular Platform

ICE INTEGRATED COUNTRY ENGINE

The modular ICE solution is a customisable platform to build software solutions according to each client’s unique business processes. The modular design allows clients to implement the solution in phases to meet an immediate requirement with the long-term vision of having an end-to-end fully integrated management system. The greater the level of integration between data sets and functions between departments, the more mechanisms exist to enforce processes and control, which in turn increases revenue collection and better reporting.

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The SPSI Team

Our staff has a wide variety of skills to ensure that we fully understand your needs and offer the best solution for your requirements. The ongoing partnership means that we vigilantly monitor the operations of our clients to ensure that the solution continues to be effective. We believe in innovation and continuously look for ways to improve the solution deployed. Improvements learned from new client requirements are also passed onto existing customers to keep the software up to date and performing at its peak.

SPSI uses the latest technology for our software development and include the community driven benefits of open source technology where possible. Our choice of software is driven by the desire to ensure that a robust solution is deployed that meets the needs of the client.

The way we work

At SPSI Information Technologies, we are passionate about providing solutions that deliver customer requirements. Most importantly, we recognise that the long-term viability of our business solutions depends heavily on our customer-focused ethic. Customer needs are therefore carefully identified and inclusive to solutions developed. Compliance with business processes as well as legislative requirements is paramount to the success of any solution we develop. Our systems are easily customisable for implementation. The user-friendly functionality and processes ensure efficiency in the delivery of service to our clients.

Our approach comprises of establishing a full enterprise solution based on modern, proven, platform independent architecture with layered functionality and segregation of duties. We offer consultative requirements definition and change management processes. Structured project governance and project management assist in established training and support processes. An open source and open standards compliant solution allowing for future expansion, fully calculable to accommodate growth. The fundamental principle of our design of the system is to ensure the accuracy and consistency of information when it is first entered into the system.

Our Vision

To be the leading solutions provider of turnkey information solutions for government and private enterprises

Our Values

Empowerment through partnership
Service through function and process
Quality through design
Solution through engagement
Sustainability through commitment

Our Mission

To provide integrated and innovative solutions to our clients by utilising leading edge technology and industry standards. We add ongoing value to our client’s operations and build long term partnerships that are mutually beneficial.

Our Experience

SPSI Information Technologies delivering high-end technology-based solutions to government agencies and private enterprises.

Our project teams typically consist of business, database and systems analysts, software developers, infrastructure engineers, project managers and implementation consultants.

We use agile software development principles to provide quick solutions that are simple, customisable, effective and secure using the latest technology.

Robust solution to meet your needs

Explore the solutions

Contact information

Tel:

Email:

Address:

+27 12 683 0860

Ground Floor Block C
Lakefield Office Park
272 West Avenue
Centurion, South Africa

Contact us

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